Smart Queues filter items in your account based on certain criteria such as dates or tags.
You are given four Smart Queues and two special Smart Queues (Inbox and Assignments) to help get you started. You can modify or delete these as you want (excluding the Inbox and Assignments).
Click the Add button to create a new Smart Queue.
Name the Smart Queue whatever you wish and then select the criteria.
There are two types of Smart Queues you can create. The General Smart Queue lets you select a variety of criteria.
The green box shows a summary of your settings so you know exactly what the Smart Queue will contain. Click Save when you're satisfied with the settings.
NOTE: Be sure to set your current timezone in Settings to get accurate results from the Smart Queues. (See Calendar Integration for more details.)
View the new Smart Queue to verify your settings.
The Next actions type of Smart Queue displays the top items from every queue so you can easily see what you should be working on next.
Click the Edit... menu option to change the settings for a Smart Queue.
Click the Delete menu option to delete a Smart Queue. NOTE: Only the Smart Queue is deleted, not any of the items that would show up in it.
Click and drag the handle on the left side of the Smart Queue to change its position.
Smart Queues are dynamic, meaning the tasks displayed depend on which tasks in your account currently meet the criteria. Consequently, you cannot manually reorder tasks in a Smart Queue, because the tasks displayed are always changing. However, you can choose how the tasks are sorted and grouped in the current display of a Smart Queue.
To change how tasks are sorted, click the Sort dropdown menu and choose an option. Clicking the sort button itself will reverse the current order.
Choose an option from the Group menu to organize the tasks.
When a grouping option is selected, sorting is applied within each group.
The Inbox Smart Queue contains all incoming items created via email, instant message or directly in Google Calendar. You can leave items in your Inbox or drag them to a more appropriate queue. If you want, you can even share or publish your Inbox so others can watch as new items come in too.