Effective Date: September 18, 2017
GQueues is a task management application. At GQueues we recognize that privacy is important. This policy describes the types of personal information we may collect on www.gqueues.com - owned and operated by GQueues LLC, (collectively, "GQueues", "We", "Us", or "Our") - and how we use, share, and secure the personal information you provide to us. It also describes your choices regarding use, access and correction of your personal information.
To comply with the Children's Online Privacy Protection Act, at this time GQueues is only available to users who are at least 13 years old. If you are under 13, please do not use the GQueues service.
Privacy Shield Frameworks
GQueues LLC participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework. GQueues LLC is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce's Privacy Shield List.
GQueues LLC is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. GQueues LLC complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, GQueues LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, GQueues LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
INFORMATION WE COLLECT AND HOW WE USE IT
All users of GQueues are required to login using their Google Account™ or G Suite™ account. Google has made available certain account information to GQueues for use including your email address. To modify any of your Google account information, please use the means provided by Google. GQueues is not affiliated with Google and does NOT have access to, nor does it store your Google account password.
From time-to-time we may provide you the opportunity to participate in contests on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
List contents and usage
The contents of your GQueues account are stored and maintained on Google servers which host the GQueues service. GQueues also may collect information about the use of your account, such as how much storage you are using, how often you log in, and other information related to your registration and use of the GQueues service. Information displayed or clicked on in your GQueues account (including UI elements, links, and other information) is also recorded. We use this information internally to deliver the best possible service to you, such as improving the GQueues user interface.
We may share with third parties certain pieces of aggregated, pseudonymized information, such as how many users clicked on a particular advertisement. Such information does not directly identify you individually.
We store your personal information in the Google Cloud Platform for the purpose of providing the service. We may provide your personal information to other companies that provide services to help us with our business activities such as surveying users for feedback and for payment processing. These companies are authorized to use your personal information only as necessary to provide these services to us. Your personal information will not be used for secondary purposes without prior notification and express consent obtained. You can withdraw consent at anytime by emailing .
We may also disclose your personal information as required by law such as to comply with a subpoena, or similar legal process and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If GQueues is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, and to any other third party with your prior consent to do so.
If you refuse to provide your email address to GQueues you will not be able to use the service. Other personal information may be withheld, but will result in a degraded user experience.
To determine which personal information GQueues holds related to your account you can email .
If your organization has a signed enterprise contract with GQueues including model contract clauses you may request a copy of the clauses by emailing .
Technologies such as cookies or similar technologies are used by GQueues and our marketing partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
When you access the GQueues service, Google servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you including overall site functionality.
GQueues users with paid subscriptions will never be shown advertisements. Free GQueues Lite accounts may have advertisements from time to time. We partner with a third party to display advertising to Lite accounts and to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union by clicking here). Please note this does not opt you out of being served ads. You may continue to receive generic ads.
You will be able to login using single sign on if you install GQueues on your G Suite domain. This will authenticate your identity and provide you the option to share certain personal information such as your name and email address with us.
When you send email or other communications to GQueues, we may retain those communications to process your inquiries, respond to your requests, and improve our service.
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, or you can contact us at .
Access to your Information
We only store your full name to personalize your GQueues experience which you can access, update, or delete by logging into your Google account or contacting us at . We will respond to your request to access within 30 days. We do not store your other submitted order information online for you to access. If you wish to correct, delete or change your submitted information you may update your Google account though their website.
Upon request GQueues will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information, including the choices you may have, please contact us at .
In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.
Third party PII - Import Contacts
Through our "Import Contacts" feature we may collect the name and email address of your contacts from your Google Account in order to invite them to become members of our site, or to assign them tasks. Your password is never revealed to GQueues during the import process or at any other time.
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us, and only store that information if necessary for that purpose, such as assigning a task to a person. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at .
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. GQueues stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at to request that we remove this information from our database.
Our Web site offers publicly accessible blogs and community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at . In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at .
Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of GQueues. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account and delete your information follow these steps or contact us at .
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at .
When you use any of our two payment options, the transmission of your sensitive information such as credit card number will be encrypted using secure socket layer technology (SSL).
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