Since the start of the New Year, I've noticed a lot of new interest in task management applications. Organizations want to make the most of 2015 and with one month already down, an urgency is growing. While many promise productivity and efficiency, task managers do not often make clear how they drive tangible results for business and thus, their importance.
To offer clarity on the subject, I'd like to share GQueues' case study on Krengeltech, a software development and professional services company, known for DocuTransfer.®
A majority of Krengeltech's 15 employees work across the Midwest, and one reason they sought a task manager was to improve central communication within the team, thereby producing higher quality deliverables for clients.
Over the past three years, here's how GQueues helped Krengeltech achieve their goals.
In 2011, Quentin Krengel, founder and President of Krengeltech spotted GQueues for its complete Google Apps integration and ability to create, prioritize and share tasks with his entire team. Having just switched Krengeltech to Google Apps, he chose it as the best fitting task manager for the company.
Krengeltech first and foremost needed to improve their communication structure that started in internal strategy and poured into client relations.
GQueues offered a way to optimize the team's process of collecting, translating and implementing data from client intake to high-quality deliverables.
First, Krengeltech employees created queues for each step of the process - Estimators, Statement of Work and Projects - in the company's GQueues account. With the Shared Queues feature, all Krengeltech employees were able to prioritize and assign tasks in these queues with Google Contacts, keeping everyone on track. Krengeltech now had access to a smoother, seamless client-to-staff connection.
"GQueues keeps us on track so nothing falls through the cracks."
- Chris Franz, Professional Services Manager
Next, Krengeltech wanted to streamline the way teams worked together. This meant clear, consistent communication regardless of location or distance from one employee to another. It also meant giving employees a way to optimize their time individually so they could meet goals and deadlines together.
With GQueues, teams began to create agenda queues that contained tasks and items to be discussed in weekly conference calls. They attached files from Google Drive to these queues, organizing information relevant to the upcoming call and sharing it with all participating team members. When it was time to meet, participants were already informed of the purpose and focus of the call and could utilize their time together effectively.
Employees were also able to optimize their individual work flow with the GQueues for Gmail extension, turning relevant email content into actionable tasks. Being able to sort emails from personal, to group, to “junk” made it easy to focus only on relevant tasks.
In the same vein, teams used the GQueues Chrome Extension to add spur of the moment ideas and web content to their tasks without logging into GQueues. This was more productive than sharing a link and having recipients scan through the entire web page to find the relevant content. It also allowed team members to create tasks instantly, a shortcut to the full GQueues interface.
Over the past three years, we've been thrilled to help Krengeltech improve collaboration and communication and achieve more client-focused results. Chris Franz, CEO of Krengeltech noted the app’s simplicity and integration with Google Apps as, "pretty much a no brainer," so we're glad to hear the process was simple.
If you’d like to learn more about GQueues features, how they can optimize your work flow and drive results, take a moment to view our other case studies across several industries. No matter your line of work, we hope this information helps you make key decisions for a productive, purpose-driven New Year.
I love building products! And Python. And dark chocolate. When I'm not leading the team at GQueues, I can be found running ultras on the trails of the Rocky Mountains.